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Customer Service
Your satisfaction with our products and service is our number one priority. Hans Plads stands behind our products and will do everything possible to make your experience with us a positive one. Hans Plads will replace at no charge defective products or parts that fall within their respective warranties.
Any defective products that are to be returned to Hans Plads must be accompanied by an RMA number issued by Hans Plads. If for some reason you are not satisfied, have a defective product, need an RMA number or have a question about our products or policies, please contact us at 1-866-227-3861 or by email at customerservice@hansplads.com.
Our mailing address is:
Hans Plads, Inc.
504 Sutter St.
Petaluma, CA 94954
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
To obtain the status of an order, enter the confirmation number and click Go!.
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